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wful company. Our oven broke at the end of November, we arranged for it to be repaired immediately, enough time for it to be fixed by Christmas right? Wrong. It’s January now and it’s still broken, first the “engineer” went home sick and thus couldn’t come, then the second guy was in the house less than two minutes, glanced into the oven and decided he needed to order a part, I guess they don’t actually read the fault notes, nor look at the actual video I send where I explained what was wrong, in detail, now I can’t get in contact with anyone, I’ve been trying for three weeks. Christmas and new year were ruined, as how can I host when i had nowhere to cook!
We have the address, of this company, they are actually very close by, so if they haven’t contacted us by Wednesday (being very generous and giving them another week) we will be driving over and seeing them in person.